Buyer Protection
Covered from the click to the keys
Buying a car you've never stood beside ought to feel safer than buying one you have. With us it does — because from the moment you choose your car to the moment you accept it, neither your money nor your decision ever leaves your hands.
Guarantees to Our Customers
Six promises. Put in writing.
These aren't marketing slogans — they're contractual commitments covering every single car we sell.
14-Day Exchange or Return
Try and inspect the car for 14 days from delivery. Not the one? Send it back for a full refund — or swap it for any other car we have in stock.
Always Secure Payment
From the day you pay to the day you accept the car, your money rests in a secure holding account. It's released only on your word — or refunded in full.
Full 12-Month Warranty
Every approved car has its major mechanical parts covered — engine and gearbox included — via a nationwide network of repairers.
Certified Vehicle Inspection
Every car clears a 168-point inspection carried out by qualified technicians with professional diagnostic equipment — and the full report comes with the car.
Professionally Managed Logistics
Handled from start to finish by our team: fully insured transporters, scheduled handovers and a car that turns up cleared, prepared and ready to drive.
Always Straight Answers
A real person on the line, every number in writing before you sign, and a team that's perfectly happy to hear "no".
Where The Money Goes
Your money never needs a leap of faith
The biggest fear of buying online is paying a stranger and simply hoping. Our process takes the hoping out — and puts a lock in its place.
1. You pay — into a holding account
Your payment lands in a secure holding account. As soon as we have proof of payment, clearing and preparation get under way.
2. It stays locked away
Right through clearing, transport and the whole of your 14-day inspection period, the funds sit protected in the holding account, untouched.
3. You choose the ending
Accept the car and the funds are released — the sale completes. Turn it down and that same money comes back to you in full. Either way, it's your call.
No Quotas, No Pressure
We pick our cars the way you would
Buying the wrong used car is costly, frustrating and sometimes downright unsafe — and with no workshop of your own, hidden faults and murky histories are hard to catch. So we built our selection process to do that work for you.
- Trusted sources — our cars arrive through established banking, leasing and fleet partners, chosen on condition, history and reliability.
- No sales targets — no one here is paid to shift metal. A car earns its place in our stock, or it doesn't get one.
- Inspected first, always — experienced technicians work through every car before it's listed, not after it's sold.
- Fail, and it's gone — if a car doesn't meet the standard, it simply never reaches the site.
The Standard Every Car Must Meet
Our buying standards
Before any car is approved for sale, it has to pass every one of these checks — no exceptions, no "priced to reflect".
- Confirmed service and maintenance history
- No significant unresolved mechanical faults
- No major accident damage in its history
- Fully inspected and certified roadworthy
- Meets our quality and safety standards
- Valid and complete registration paperwork
We won't sell a car with known faults or defects — not at a discount, not "sold as seen", not ever. If it wouldn't please you on day fourteen, it doesn't reach the site on day one.
Shop like there's nothing to lose
Because there isn't: your payment held securely, 14 days to test and inspect, return or exchange if it isn't the one. The only risk is falling for the car.